Recommendation letters from clients

“Novyi proekt ”  (New Project) company, the national operator of professional trading and catering equipment in Ukraine hereby certifies its 6- year cooperation with Vladimir Liubarov  in the field of business consulting and corporate training of various groups of the company`s  employees.

During the time of our cooperation a series of trainings aimed at the members of sales   departments and senior management of the company was held.

It is worth mentioning that staff members of the company who have undergone the training have considerably increased their level of professional motivation. They began to show a strong  interest  in their work, a necessity for ceaseless professional growth has formed. Consequently, the result of their work in the company has qualitatively changed for the better.

Consulting measures taken in cooperation with Vladimir Liubarov resulted in the detection and localization of current problems of our Company, finding solutions to the problems. Development strategies for certain departments as well as for the whole Company have been formulated.

The distinguishing features of Vladimir Liubarov`s company are high quality services, professionalism and a responsible, almost tender attitude towards our cooperation and its results.

We can surely recommend Vladimir Liubarov`s company as a highly qualified, rapidly developing and responsible partner.

“Novyi proekt ”  (New Project) company, the national operator of professional trading and catering equipment in Ukraine has many years` experience in equipping trading and catering units of any degree of complexity. The company cooperates with leading companies in the field of trade and technology equipment production which have gained recognition in Europe. 
 
“Novyi proekt ” (New Project) company, has many years` experience in equipping successfully both food stores of any size  and catering enterprises of any kind. 31 company are our regional partners. In 12 years 150 catering enterprises and 300 trade enterprises which are still in operation have been engineered by the company.

1.  The certification of spheres of the Holding`s activity.
After this the fields of activity which will be at   an advantage in future development were chosen and the strategy on every separate field and the Holding in general was developed.

2. The structure of Holding management.
On this stage the work was carried out to reach a strategic and tactic decision on spheres of the Holding`s activity. Apart from that, a mechanism for the Holding management using rules, procedures and standards was considered as well as a research of current accounting principles of the spheres of the Holding`s activity was conducted.
 
This training has enabled us to split the responsibility and authority of each head of department, analyse current accounting principles and make a conclusion that they require changes.

I met Vladimir Liubarov in 2004. My company was experiencing a difficult period of transition from a small family business to a large-scale structured company. One who has experienced it himself knows how hard it is when the team is reluctant to take the responsibility and the owners are extremely unwilling to relinquish control. In a nutshell, a revolutionary situation.
 
My company has undergone a range of Mr. Liubarov`s trainings which resulted in immense changes in the company. You could say that the upshot was a totally different company employing purposeful, efficient and, in general, more contented people.
During those hard times Dr. Liubarov supported my employees and me, advising, consulting, organizing business trainings.
 
As a result, we established a couple of new departments, the old business is run by a team of professional managers.
 
We are still in touch with Mr. Liubarov. He continues giving advice to my staff and me about different business issues, helping us to make progress.
 
I personally would like to add that Mr. Liubarov is a polymath. He is a very intelligent person, discussing various life matters with whom I find very enjoyable.

During the period of 18 June – 4 July   work on structuring and optimizing business-processes in our company was carried out by You and your company employee, Daria Sergienko.
 
In the course of our cooperation a new staff-organising structure was put into operation, which precisely corresponds to the development strategy of our company.
 
As a result, the efficiency of the company has increased, the non-coordination of information flows and “failures” of the responsibility areas of the departments have been disposed, internal communication has been optimized.
 
A year that passed since the structuring makes it possible for us to claim the positive results of our cooperation. The expenditure of time on decision-making was reduced; departments` functions and responsibilities have been strictly allocated. So have the functions of certain employees who are now able to deal with the occurring problems on their own account; marketing strategy has livened up.

“Torgovyi dom Kievskogo  kartonno-bumagnogo kombinata” (Kiev Cardboard and Paper Mill firm) LLC is an exclusive representative of the biggest pulp and paper industry enterprise in Ukraine.  The company is the main supplier of raw materials and distributes the production of Kiev Cardboard and Paper Mill LLC.
Kiev cardboard-and-paper integrated plant JSC is one of Europe`s biggest enterprises producing paper and cardboard. The main raw material is waste paper. Its secondary raw materials processing capacity is over 850 tons per day.

•    Corrugated cardboard factory, founded in 2002, produces corrugated cardboard and packing. The equipment produced by leading European companies is used on the factory.

The Mill produces approximately 30% of the pulp and paper output in Ukraine. Approximately 500 both Ukrainian and foreign companies annually purchase the production of Kiev Cardboard and Paper Mill.
 
In 2008 the Mill received the ecological system management certificate of international standard ISO 14001:2004.
 
 High quality of tissue paper was acknowledged by many manufacturers of sanitary-and-hygienic products, and toilet paper "Obukhov" is the leader of the sales in toilet paper segment  in Ukraine.
 
Production of leading brands of Ukraine and the transnational companies is packed into tare from the corrugated cardboard of "Kiev Cardboard and Paper Mill" JSC. Consumer pack for various goods is made from box (packing) cardboard produced at the Mill.

The main objective set for Dr. Liubarov by trade company “MIRS” management: optimize all commercial processes, organize effective cooperation among all departments, determine the general plan of development and start the gradual process of change.
During stage one Mr. Liubarov can be called a doctor making a diagnosis.  Before prescribing medicine or an operation, a doctor has to find out what is the cause of the disease and the right treatment for it.
 
That is why all business processes of the company were split into components. As a result, all mistakes, errors and slips could be clearly tracked down. It became   possible to trace the lack of cooperation among departments, sometimes the absence of communication, in some cases - badly-organised work. In the course of the first stage the diagnosis was established, the causes of the disease were identified.

Our goal on stage two was to create such a structure that would set a standard we had to reach. It was a rather interesting and riveting process. Each participant was trying to find his position in this new structure. Priority was given to staff interaction and motivation rather than to control and management. It was clear that for powerful combination of the goals of the organization with each employee`s goals everyone needs to take part in decision-making.
 
Finally, stage three was the prescription of the medicine. It included precise actions, setting short-term and long-term goals, featuring precise dates. This time, the roles of “the doctors“   were played by the company`s employees taking part in the project.
Work done acted as a stimulus to fundamental change in the structure of our company. We became more aware of the goals and objectives set by the management, we came to terms with taking and following tough, yet indispensable decisions.
 
Dr. Liubarov is an expert in his sphere, an extraordinary personality. He leads the auditory well and at the same time he feels each participant. Mr. Liubarov also possesses artistic skills and a great sense of humour.

“Mirs” LLC was successfully sold in 2007 as a full-scale chain of retail outlets selling household appliances.
 
“Mirs” LLC is a modern thriving company (founded in Odessa in 1993) which employs an experienced team of professionals.  Since the very beginning of the company establishment we use the maximum of our employees` potential, building permanent relationship with our suppliers business partners and clients.
 
We offer the unique high-quality goods within the limits of a full-fledged goods portfolio, representing products of leading European manufacturers of household appliances, kitchen equipment, audio-video equipment and acoustics, tableware and accessories for the house and professional use in HoReCa field.
 
Among our clients there are the first-rate retail chains of Ukraine, hotels, restaurants, kitchen furniture manufacturers, manufacturers of products and drinks, medical institutions, wine companies, children's game centres, kitchen studios, designers, private businessmen and ,finally, highly respected  buyers of retail outlets.
 

I have not once visited Mr. Liubarov`s open conferences. I used to undergo Vladimir Liubarov`s trainings approximately each quarter. Due to my profession of a top manager I have to hone my professional skills constantly, “lead” my my staff and work on self-improvement. Every time I visited Mr. Liubarov`s trainings, I managed to get   psychological support or receive a stimulus for further development. I also succeeded in finding new approaches towards problematic issues during his trainings. Participation in Mr. Liubarov`s open conferences has always produced   positive results. I have greatest respect for Mr. Liubarov`s experience and I praise his talent of changing people`s attitude to life.
 
In terms of communication Vladimir is a very considerate and tactful person. His ability to make a person approach  a problematic issue from  different angles. He never points his finger at his interlocutors`s mistakes. He smoothly pushes him towards the right decision by giving thousands of examples and describing situations. He never imposes his opinion, he always helps you to come to the right conclusion yourself. Avoiding stereotype-breaking methods, his work results in an in-depth.
 
A very creative approach towards training makes it possible to learn effortlessly, even if the training is on the weekend and you feel absolutely exhausted after week at work. “Two days flickered past so soon…”, “Such a pity that the training`s over…” – those are the most frequently repeated phrases I heard after the end of the training session.
Vladimir makes an impression of a confident, strong and friendly person. He charges everyone with his optimism and positive energy aimed at success.

Vladimir is responsible, punctual and makes no attempts to seem vain or big-headed. An ability to lead, accumulate positive energy and direct towards success   should be included in the list of Vladimir`s both personal  qualities and professional skills.
I am certain that a company starting cooperation with V.M. Liubarov will gain a valuable partner for its development.

“Skoma” LLC, established in 1996, specializes in supplying stainless steel hoses  produced by companies Witzenmann (Germany), Federal State Unitary Enterprise “Gidravlika”\ “Hydraulics”(Ufa, Russian Federation),  CJSC “Metallocompensator Factory” (Ufa, Russian Federation).